Bob Negen is a true retail expert, he has been coaching retailers for over two decades and was a retailer for almost as long. He’s been through recessions and the best of times. Today Bob and I chat about the future of retail and why we are both so bullish on it!

Here’s a glance at what you’ll learn from our discussion in this episode:

• What has been learned from the last 2 years and what you need to do to create a better future
• Bob talks about the Omni Experience and what that can mean to your level of loyalty and customer engagement
• He talks about how you can use ADD right away to help you derive more team engagement

If you can find out more about Bob Negen and Whizbang Training at www.Whizbangtraining.com to sign up for his free tip of the week and video blog or you can email him at [email protected]