Better Language = Better Leader

28 September 2021

Ray Ciafardini joins me again for another great interview all around the power of language. The words that you use matter and can make you or break you as a leader. Ray’s an NLP coach and goes through some great examples of how words can be misunderstood. So many actionable things to think about in this podcast!

Here’s a glance at what you’ll learn from our discussion in this episode:

  • The meaning of communication is in the response we get.
  • It doesn’t matter what you say, it matters what they hear.
  • The difference between the Visual, Auditory, and Kinesthetic components of language
  • The strategy of matching and mirroring.

For more information and to learn more about Ray, you can go to www.mycoachray.com or look for the MyCoachRay Club on Clubhouse

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