Ray Ciafardini joins me again for another great interview all around the power of language. The words that you use matter and can make you or break you as a leader. Ray’s an NLP coach and goes through some great examples of how words can be misunderstood. So many actionable things to think about in this podcast!

Here’s a glance at what you’ll learn from our discussion in this episode:

• The meaning of communication is in the response we get.
• It doesn’t matter what you say, it matters what they hear.
• The difference between the Visual, Auditory, and Kinesthetic components of language
• The strategy of matching and mirroring.

For more information and to learn more about Ray, you can go to www.mycoachray.com or look for the MyCoachRay Club on Clubhouse