Leadership, Legacy, and Growth in Retail with Mark Wagner

In this episode of The Footwear Retailer Podcast, Pete Mohr chats with Mark Wagner, a sixth-generation retailer and HR Director at Shoe Fly, about navigating the complexities of retail growth and leadership. From improving onboarding processes to building a culture of accountability and empathy, Mark shares valuable insights for independent retailers.

Key Takeaways

Why hiring for culture matters more than experience.How digital tools like LearnWorlds can revolutionize onboarding.The role of accountability and communication in retail success.

Guest and Host Information:

→ Connect with Mark Wagner and Shoe Fly:

IG: @wagnershoespgh

FB: Wagner Quality Shoes

Website: Shoe Fly Website

→ Follow Pete Mohr: @TheFootwearRetailer→ Explore more episodes: TheFootwearRetailer.com

Reevaluate your hiring and onboarding strategies to ensure every team member aligns with your brand and culture.

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